When we do our job right, you may not notice it at all. Walls stand tall, with joints and connections perfectly aligned. Doors open and close properly. Furniture is clean, comfortable and well assembled, and everything just works. On the other hand, when furniture is installed incorrectly, it’s hard to notice anything else. At Metroplex Facility Services (MFS), we do things right the first time, so that everything just works—and you can get back to work faster.
Our Installation Process
Our installation process is executed in four phases. Here’s how it works:
Phase 1 | Pre-Order
- Confirm building conditions (docks, elevators, required protection, etc.)
- Contact facilities management about building access hours, security concerns, and badging requirements
- Address safety requirements and training
- Confirm permit requirements
- Review electrical with general contractor (GC) – ensure GC has current copy of furniture plans showing infeed locations for power and data field
- Measure to guarantee critical hold dimensions
- Review GC schedule for start, duration, benchmark, inspection and completion dates (also confirm correct sequencing with other trades)
- Develop timeline
Phase 2 | Pre-Installation
- Work with manufacturers to schedule trucks and product deliveries
- Provide all COI and permit requirements
- Provide security and safety requirements
- Monitor job site readiness by attending construction and/or OAC meetings
- Validate hold-to dimensions, critical dimensions and power/data locations at rough-in stage
- Confirm truck schedules with project team
- Coordinate low voltage and electrical contractors
- Receive product and verify accuracy; check for damages/shortages (any product not shipping direct to site)
- Review detailed installation documents with PMC lead supervisor
Phase 3 | Installation
- Building walk-through to note existing conditions/damages
- Install building protection at existing site
- Mark floor for workstation spine locations
- Pre-install ceiling track for large wall jobs
- Receive direct ship product on site – note any quantity/condition discrepancy on packing slips
- Monitor installation progress – regular site visits and reports provided by supervisor
- Provide regular updates to project team
- Provide any scope of work change orders due to site conditions or client requests
- Coordinate trash removal/dumpster exchange and usage
- Communicate punch list issues in timely fashion
- Pre-punch with supervisor
- Document outstanding items
Phase 4 | Post-Installation
- Work with manufacturers to resolve punch list items
- Sign-off walk through with client/project team
- Update punch list status regularly
- Coordinate any touch-up work needed
- Schedule punch product installation
- Complete punch list items